sv786 Privacy Policy
Your personal information matters greatly to us. This policy presents with full transparency how sv786 collects, uses, and keeps your data secure.
01. Introduction and Scope
This privacy policy is established by the entity operating the sv786 platform (sv786.cam) and applies to all registered and unregistered users residing in Bangladesh. By visiting our website or using our services, you are considered to have given your consent to the terms of this policy.
sv786 believes that protecting user privacy is a fundamental responsibility. We do not sell your personal information to any third party, nor do we use it for any unauthorised purpose. This policy will inform you about what types of information we collect, why we collect it, how we store it, and what rights you have.
This privacy policy should be read alongside our Terms and Conditions and Responsible Gaming policy.
02. Information We Collect
We collect various types of information to provide services on the sv786 platform. This information comes from two main sources: information you provide directly, and information collected automatically while you use the platform.
a) Information You Provide
- Identity information: Full name, date of birth, and national ID number (for age verification).
- Contact information: Email address and mobile number.
- Financial information: bKash, Nagad, or Rocket account numbers (for processing transactions).
- Account information: Username, password (stored in encrypted form), and security question answers.
- Communication records: History of contact with us through customer support or live chat.
b) Automatically Collected Information
- Technical information: IP address, browser type and version, operating system, and device identifiers.
- Usage information: Pages visited, session duration, click history, and search queries.
- Transaction information: Deposits, withdrawals, bet amounts, and gaming history.
- Cookies and similar technologies: Session cookies, performance cookies, and functional cookies (see section 08 for details).
- Location information: Approximate geographical location based on IP address.
03. Purpose of Using Information
We use the information we collect only for specific, legitimate, and transparent purposes. Each purpose is detailed below:
Service Operation and Improvement
Your information is used to create and maintain your account, process deposits and withdrawals, personalise your gaming experience, and improve the platform's performance. sv786 also uses this information to diagnose and resolve technical issues.
Security and Fraud Prevention
To ensure platform security, prevent unauthorised access, and detect potential fraud, we monitor transaction and login activity. Protecting your account is our highest priority.
Communication and Customer Support
We use email to notify you of important information related to your account, transaction confirmations, security alerts, and policy changes. With your consent, we may also send relevant promotional information.
Ensuring Responsible Gaming
By analysing your gaming patterns, we identify potentially risky behaviour and provide support where needed. This is part of our Responsible Gaming commitment.
Legal and Regulatory Compliance
We are obligated to store and use information as necessary to comply with applicable laws, regulations, and instructions from regulatory bodies.
04. Data Disclosure and Sharing Policy
sv786 never sells, rents, or exchanges your personal information to third parties. However, in certain specific circumstances, limited information sharing may occur:
Service Provider Partners
Minimum necessary information may be shared with trusted third-party organisations for payment processing (bKash, Nagad, Rocket), technical infrastructure, game software providers, and customer support. These organisations are contractually bound to uphold our privacy standards.
Legal Requirements
Information may be disclosed in accordance with applicable law in response to court orders, legal proceedings, or valid requests from competent authorities.
Fraud and Financial Crime Prevention
Information may be shared with relevant authorities to prevent money laundering, fraud, or other illegal activities.
Changes to Organisational Structure
In the event of a business merger, acquisition, or sale, user information may be transferred to the new ownership. However, the terms of this policy will continue to apply.
05. Data Storage and Security Measures
Retention Period
Information is retained for as long as your account is active and for the period required thereafter to meet applicable legal obligations. After an account is closed, financial and identity-related information is generally retained for a defined period in accordance with regulatory requirements.
Technical Security
sv786 applies the following security measures to keep your information protected:
- SSL Encryption (SSL/TLS): All data transmitted between the website and servers is encrypted.
- Password Hashing: Your password is never stored in plain form; strong cryptographic hashing is used.
- Access Control: Only authorised staff are granted access to your information where necessary.
- Security Monitoring: Unusual login or transaction activity is monitored automatically.
- Regular Audits: Our security measures are reviewed and tested on a regular basis.
Data Breach
In the event of a security breach where your data may be at risk, we will notify you by email as quickly as possible and assist you in taking the necessary steps.
06. Your Rights
As an sv786 user, you have the following rights over your own information:
Right to Access
You have the right to know what information we hold about you. Contact our support team to receive a copy of the stored information.
Right to Rectification
If there is any inaccuracy or incompleteness in your information, you may request that it be corrected. Some information can also be updated directly from your account settings.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a defined period due to legal obligations.
Right to Object to Processing
You have the right to object to direct marketing or certain types of data processing. To opt out of promotional emails, use the Unsubscribe link in the email or contact support.
Data Portability
Where applicable, you may request your information in a structured, commonly used format.
07. Protection of Minors
The sv786 platform operates for adults aged 21 and above only. We do not intentionally collect information from any minor.
We verify age at registration. If it is established that information from a minor has been collected to our knowledge, we will immediately delete that information and close the associated account.
If you believe a minor is using our platform, please inform our support team immediately.
08. Cookies and Similar Technologies
Cookies are small text files stored on your device that help improve your website browsing experience. sv786 uses the following types of cookies:
Essential Cookies
These cookies are essential for the basic functionality of the website — maintaining login sessions, security tokens, and saving your preferences. The platform cannot function properly without these cookies.
Functional Cookies
Used to save your language preferences, display settings, and other personalised experience choices.
Analytics Cookies
These cookies are used to identify which pages are visited most, average session duration, and platform errors. This information is analysed in aggregate and is not used to identify any individual.
Cookie Controls
You can control or delete cookies from your browser settings. However, disabling essential cookies may disrupt some important platform functionality.
09. International Data Transfers
Although sv786 operates primarily for Bangladeshi users, some technical services may use servers located in other countries. In such cases, we ensure that data protection standards remain consistent with this policy.
For any international data transfer, adequate protection of your information is ensured through relevant contracts or legal arrangements.
10. Policy Changes and Contact
Notice of Changes
This privacy policy may change from time to time. For any significant changes, we will publish a notice on the website and inform registered users by email. The "Last Updated" date of the revised policy will be displayed at the top of this page.
Continued use of the platform after changes will be considered your acceptance of the updated policy.
Contact Us
For any questions, comments, or complaints about this privacy policy, please reach out through the following:
Chat directly from any page on the sv786 website — support is available in Bengali.
[email protected]
Emails are responded to within a maximum of 30 working days.
Your privacy complaints are handled with the highest priority.
Related Policies
Take a look at our other important policy and information pages as well.